Data Deletion

Account and Data Deletion Instructions

Users can request deletion, correction, blocking, or deactivation of their Kabisig account data.

Open the Kabisig app and go to Profile, then Help, or email support from the email address linked to the account.
Use the subject line: Data deletion request.
Include full name, account email, role, and a short request asking Kabisig to delete or deactivate account data.
Kabisig may ask for verification before processing the request.
After verification, Kabisig will delete or deactivate data that is no longer required for active bookings, payment records, disputes, legal compliance, accounting, fraud prevention, safety, or audit history.